Shipping & Delivery Info

FREE SHIPPING

Shipping is free to the following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

STANDARD SHIPPING TIME

Our standard order processing time is 1-2 business days after receiving your order and orders generally arrive between 3-7 business days after that. Our products items are stored in different warehouses in Europe for the fastest delivery. 

HOLIDAY SHIPPING TIME

Our holiday order processing time is 2-3 business days and orders generally arrive between 3-9 business days after that. Any order placed on or after Dec 17th is not guaranteed to arrive on time for the Holidays.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Please note, that due current high demand of our products, delivery times are estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.